EXL Underwrites Its Insurance Success With Overland Acquisition

EXL recently announced its acquisition of US-based Overland Solutions, Inc., a service provider of underwriting support capabilities to P&C insurers. We believe this fits well within EXL’s strategy of insurance investment.



More Service Provider Analysis

Managing Health and Care in the Digital Age

As competition and regulation incite change in healthcare, service providers are stepping up to help payers & providers with increasing use of digital technologies; to be effective also requires a new level of collaboration.



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Strategic Analysis Of Outsourcing Deals Announced In October 2014

This POV analyzes the 21 deals announced in October for the key lessons to be learnt and for their alignment to the recent HfS research.



More Service Provider Analysis

The Ten Key Tenets of the Emerging As-a-Service Economy

The "as-a-service economy" is quickly taking over as the new source of value creation in business services. This report identifies the 10 tenets that HfS believes are shaping the foundation of this model.



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...more at www.horsesforsources.com From the blog


Next week, in Chicago, we will stare at that wall we’ve hit, and collectively figure out how to jump over it. So without further ado, pop in your headphones, turn up the volume and enjoy!




The HfS RPA Maturity Model assesses where an individual service provider sits with regards to the maturity of its RPA strategy




As the As-a-Service Economy continues to emerge and evolve, it is the belief of HfS that the model will follow ten key tenets