• HfS and the GSA Announce Partnership

    Driving Insight, Knowledge, and Skills across the Global Sourcing Industry

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    Read Phil Fersht's research on the concept taking the industry by storm.

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The Era of Cognitive Is Changing the Notion of Service Agents

The rise of Virtual Agents is highlighting both a holistic approach to automation as well as the impending disruption.

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Engineering Services Outsourcing Trends in Q3 2016

This is the Q3 2016 edition of our quarterly engineering services outsourcing trends analysis.

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HfS Blueprint Report: Procurement As-a-Service 2016

This Blueprint covers the market for Procurement As-a-Service, including the innovation and execution capabilities of 15 providers.

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Research, Insight, and Advice for Buyers of Global Services

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Membership Services for Service Providers

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HfS PriceIndicator: Sourcing Prices for Sourcing Pricers

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HfS, WorkFusion and Standard Bank experts share their experiences

Practitioners and experts on Smart Process Automation discuss improving business outcomes through more integrated automation technologies

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Population Health and Care Management 2016

Listen to our latest podcast with Barbra McGann as she discusses her HfS Blueprint Report: Population Health and Care Management 2016.

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HfS Launches IT Strategy and Consulting Services Research Coverage

Chief Analyst Phil Fersht to head up research on IT consulting and strategy, application development, and cloud services.

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So ISG bought Alsbridge.  That happened

So ISG bought Alsbridge. That happened

The last two large independent outsourcing advisors realized they needed to stop killing each other and would be far better off becoming one.

Predictive HR Tech Capabilities I Hope to Hear About

Predictive HR Tech Capabilities I Hope to Hear About

Predictive analytics capabilities in HCM

PLM Services Blueprint 2016: Attractive Again

PLM Services Blueprint 2016: Attractive Again

There is a renewed interest in the PLM market.