• Are you ready for the Digital OneOffice™?

    Read Phil Fersht's research on the concept taking the industry by storm.

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  • Want to Engage with HfS?

    HfS has a unique research engagement model made up of five elements.

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HfS Blueprint Report: Utility Operations 2017

The inaugural Utility Operations Blueprint covers IT, BPO and Engineering Services in the utility industry, trends, market activity and 14 service providers.

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State of the Outsourcing, Shared Services, and Operations Industry 2017

The latest joint research from KPMG Global Advisory and HfS Research reveals the State of the Outsourcing, Shared Services, and Operations Industry 2017

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Upcoming Webinar: Are we ready for Digital HR? With HfS’ HR at-your-Service Practice

April 25: Where are HR services and solutions headed, and what are the implications for providers and customers?

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SERVICES


Research, Insight, and Advice for Buyers of Global Services

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Membership Services for Service Providers

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HfS PriceIndicator: Sourcing Prices for Sourcing Pricers

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SPECIAL HfS ANNOUNCEMENT

HfS Launches IT Strategy and Consulting Services Research Coverage

Chief Analyst Phil Fersht to head up research on IT consulting and strategy, application development, and cloud services.

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REPLAY: STATE OF BUSINESS OPERATIONS

KPMG and HfS share the findings of the State of Business Operations survey with 829 enterprise buyers, service providers, and advisor/consultants.

KPMG and HfS share the findings of the State of Business Operations survey with 829 enterprise buyers, service providers, and advisor/consultants.

Watch the Replay

  • Keep up the good work and keep making the analysts out there proud of what you can achieve if you keep doing what your folks are doing every day!

    An HfS Reader, Legacy Analyst

  • The firm’s exceptionally wide freemium base means that it is delivering highly valuable services to a wide number of users.

    Influencer Relations, Duncan Chapple

  • I strongly believe that the analyst industry needs a disruption and happy to see that you guys are striving for that.

    An HfS Reader, Analyst Relations Manager

  • Everyone reads HfS -- it's informative, refreshing and engaging.

    An HfS Reader, Blog Comment

  • HFS deserves to be out in front – their research is a breath of much needed fresh air!

    An HfS Reader, Blog Comment

  • Great job on being the Uber for the Analyst Industry!

    An HfS Reader, Blog Comment

  • It’s the way you engage with your network that make HfS so powerful and influential in the market.

    An HfS Reader, Blog Comment

BLOG

By golly, HfS hires Ollie...

By golly, HfS hires Ollie...

HfS has hired Ollie O'Donoghue as senior analyst for IT services


Revisiting the Intelligent Automation Continuum

Revisiting the Intelligent Automation Continuum

To help overcome the blurred perception, HfS did introduce the Continuum of Intelligent Automation to start discussions on the evolution and innovation in service delivery.


Simplify Blockchain by Refusing to Let Interoperability Issues Bog You Down

Simplify Blockchain by Refusing to Let Interoperability Issues Bog You Down

Recent thinking suggests there are some shortcuts we can take to make better use of blockchains in the short term, as their development and adoption matures.