HfS is Exclusive Research Partner for NASSCOM BPM Summit 2015
This year, HfS Research Founder and CEO, Phil Fersht, will deliver a keynote address on the Emerging Digital Economy and its impact on the BPM industry.
The BPO Profession in 2015: Today’s Accidental Career Path, Tomorrow’s Capability Broker
A new research study shows that BPO has emerged as a core operational competency. The need to develop effective partnerships with service providers to achieve business outcomes is creating a career path for a "Capability Broker."
HfS Blueprint Report: Enterprise Mobility Services
This Blueprint Report examines the current state of Enterprise Mobility and ranks 23 global IT Service Providers serving the market along the axis of Execution and Innovation.
HfS Blueprint Report: Enterprise Analytics Services 2015
The 2015 HfS Enterprise Analytics Services Blueprint Report is a refresh on our November 2013 report. We discuss buyer challenges, market trends, differentiators for service providers, and include 19 service providers.
Accenture’s acquisition of the Javelin group complements its vision of positioning itself as an end-to-end digital partner for this next wave of growth for global retailers.
More Digital Transformation
Seven of the industry's deepest thinkers provide insight into the brave new world of the as-a-service economy.
More Business Process Outsourcing
We’re on a train hurtling towards something resembling “As-a-Service” and we need to make sure we stay on it
CSC dividing into two new entities, one for US Public Sector contracts and the other for Global Commercial contracts, is a welcome and necessary step.
Most of our beloved providers want to talk a big game more than having the real chops to prove it
Ready for the transition to As-a-Service?