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Capgemini differentiates its services on global delivery, but can it compete on price?
January 2010
| Phil Fersht, Mike Atwood
Capgemini has emphasized its global delivery acumen, by showcasing its expanding European delivery center in Krakow, Poland, to industry analysts and advisors.
This dovetails with Capgemini's strategy of positioning its delivery centers in Latin America (see earlier article), Guangzhou (China) and India, to present a compelling global delivery capability, based on a network of proven locations, where educated, multilingual talent is readily available to support its clients' global General and Administrative (G&A) processes. However, while the firm is clearly focused on investing in quality nearshore/offshore delivery resources, does this enable it to compete aggressively with low-cost offshore-centric providers for IT-BPO engagements?
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