Phill Fersht and Martyn Hart of the National Outsourcing Association have a wide ranging discussion

In recent months a debate has arisen around the utility – or otherwise – of the term “outsourcing”: is that one word sufficient, or appropriate, to describe the plethora of different activities and endeavours which it currently encompasses? Driving this debate for wards has been Phil Fersht, CEO of our research partner HfS Research – so who better to explore this compelling topic than Phil himself, and who better than the chairman of our partners at the National Outsourcing Association, Martyn Hart, to join him? Read on for a truly unique, wide-ranging and compelling Head-to-Head, featuring two of the biggest names in outsourcing – or whatever you want to call it…

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