Unlike medical product manufacturers and pharmaceutical companies’ industries, healthcare reform will absolutely transform the healthcare Payor industry. Mandated medical loss ratios, state-run insurance exchanges, guaranteed coverage, and required purchase requirements will restructure the Payor’s business models. The trickle-down impact on operations will be significant, shifting priorities in a manner that will eventually impact outsourcing priorities because of market low cost leadership strategies and the need for technology innovation to drive market differentiation. This report highlights the impact of healthcare reform on the Payor sector and its likely impact on driving outsourcing adoption across business and IT processes.
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