About Us


We coined the As-a-Service Economy term because we see a profound change under way that is more all-encompassing than a simple business model or product line. It's a global shift that will leave few sectors of business or society untouched.

To help our clients and the market get to the As-a-Service Economy, we serve the strategy needs of business operations and IT leaders across finance, supply chain, human resources, marketing, and core industry functions in organizations around the world. HfS provides insightful and meaningful analyst coverage of best business practices and innovations that impact successful business outcomes, such as the digital transformation of operations, cloud-based business platforms, services talent development strategies, process automation and outsourcing, mobility, analytics and social collaboration. HfS applies its acclaimed Blueprint Methodology to evaluate the performance of service and technology in terms of innovating and executing against those business outcomes.

HfS educates and facilitates discussions among the world's largest knowledge community of enterprise services professionals, currently comprising 100,000+ subscribers and members. HfS Research facilitates the HfS Sourcing Executive Council, the acclaimed elite group of sourcing practitioners from leading organizations that meets bi-annually to share the future direction of the global services industry and to discuss the future enterprise operations framework. HfS provides sourcing executive council members with the HfS Governance Academy and Certification Program to help its clients improve the governance of their global business services and vendor relationships.

HfS trailblazed the fremium research model. More than 75% of our published research requires just a few check boxes in our simple registration to download—no subscription, no hassles.


See how we're revolutionizing the research business with the Four Pillars of HfS Research—our guiding principles. Learn more about our services.


  • 2007

    Horses for Sources Blog Debuts

  • 2010

    HfS Research Founded

  • 23,000+

    Members in the HfS LinkedIn Community

  • 100,000+

    Subscribers to the blog, website and communications

  • 1,000,000+

    Annual pageviews on the HfS network of sites


Our Clients & Subscribers

  • THEY'RE INFLUENTIAL74%C-level, VP, director or managers from multiple industries
  • THEY'RE Buyers40%are buyers or evaluators
  • THEY'RE eager to participate93%want to discuss global business initiatives
  • THEY'RE willing79%want to participate in HFS surveys


Thank you for your interest in HfS Research. We have separate forms for briefings and other contact needs.
You also can call us at +1 800-449-4206.