Analyst Advisory Services for Service Providers
- Expert knowledge of BPO and ITO markets
- Exhaustive written research agenda covering multiple vertical landscapes, horizontal ITO/BPO solutions, geographic activities and trends, sourcing best practices, service integration strategies and cloud computing
- Custom research services to address specific research or data needs
- Market awareness services, such as webcasts, HfS-branded case studies and custom research-based publications
- Creative marketing media services to support strategic communication needs
HfS Research Market Intelligence Support
- Research and Analyst Relationship Subscription Program
- Custom Research and Advisory Services
HfS Research Market Awareness Solutions
- HfS Research “Business Outcomes” Case Studies and Custom Publications
- Promotion of Sponsored Industry-Wide Webcasts
- HfS Research Analyst Speaking Engagements
- HfS Research Executive Blog Exposure
- HfS Research Strategic Marketing Communications and Social Media Services
Research and Analyst Relationship Subscription Program
HfS Research’s 12-month analyst advisory relationship services give your executives access to our research and expert analyst team.
- Enhance your market positioning and competitive differentiation
- Gain unrivalled insight, perspective and data on the current BPO and ITO services market environments
- Access industry-specific data and trends to support your strategic planning and investments
- Benefit from both strategic and tactical research-based advice to enhance your business performance
- Validate and develop your strategic marketing and sales planning initiatives
- Have access to compelling and creative strategic communications support to help enhance your market awareness among key industry stakeholders (i.e., buyers, sourcing consultants, lawyers, investors, media, and other influencers)
- Have access to the rich HfS Research content library that covers myriad topics (see the sidebar at left for more information)
In addition to gaining access to our full range of published research for one year (see our Research Agenda), clients can select a mixture of analyst strategy sessions and inquiry time (“units”), which gives you the ability to make us an ongoing strategic partner to you and your executive team.
Additional analyst inquiry units or strategy sessions can be purchased over the course of the relationship as needed.
Analyst Inquiry Units
One unit is equivalent to one hour of one-on-one interaction with an HfS Research analyst. You can use inquiry time to support market landscape analysis, market strategy, positioning, competitive intelligence, and best practices discussions. You also can use analyst units for competitive inquiry, marketing collateral review, market dynamics briefings, and sales development conversations. In addition, you can use these units to prepare for strategy sessions, to proactively brief us on your offerings, to hold in-person meetings or meetings with us at industry conferences or events. Note that strategy meetings can be no longer than four hours and discussions at international locations will require different allocation of units.
Analyst Strategy Sessions
All HfS Research strategy sessions can run up to four hours and are conducted at a site that is "local" to the analyst team. A session in an alternative location requires an up-charge to cover additional time and travel costs. Topics for strategy sessions must be agreed on at least two weeks before the date of each session, and clients may use up to four analyst inquiry units to help prepare for each session.
Access to our premium published research
Our HfS Research Advisory Program members are entitled to exclusive access to our most valuable research. You can see the themes for our 2010-2011 research in the sidebar. See our full research agenda here.
