Market Analyses

HfS Industry Trends and Analysis – Energy Overview and Services Opportunities

Feb 03, 2017

The Energy sector is one of the most dynamic industries, not in the least with enormous volatility in prices and the political environment.

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Strategic Analysis of 2016 Energy & Utilities Outsourcing Deals

Jan 31, 2017

This report provides our analysis and key takeaways on the Energy & Utilities deals signed in 2016, service providers’ strategies and the state of the overall market.

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Market Index Q4 2016 - Update

Dec 09, 2016

This update gives an overview of the IT and business services market performance through Q4 2016.

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Trends in Procurement Outsourcing Contracts

Nov 20, 2016

HfS explores the trends in outsourcing contracts awarded in the last 24 months. Has the downward spiral in TCV reached the bottom?

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BPO Pricing Evolution

Nov 17, 2016

HfS examines pricing methods behind over 2,000 live BPO contracts. Has the world abandoned FTE in favor of outcome-based pricing?

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Q3 2016 Delivery Location Announcements

Nov 09, 2016

With the move to intelligent operations, digital, analytics and automation, delivery models are changing.

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Strategic Analysis of Outsourcing Deals Announced in Sept. 2016

Oct 28, 2016

This is the September 2016 edition of our outsourcing deals analysis, a month in which we came across the details of 45 large deals.

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Market Index Q3 2016 - Update

Sep 26, 2016

This update to the HfS Market Index gives an overview of the IT and business services market performance through Q3 2016.

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