This is the HfS list of top 50 BPO providers by revenue.
May 15, 2017
In Q1 2017, we tracked 82 new location moves. Service Providers and Global in-house Centers continue to balance their locations portfolios.
Apr 28, 2017
The Utility industry is on the cusp of significant transformation, driven by political, environmental and social pressures coinciding with new competition and technological advancements.
Feb 28, 2017
The location decisions are more agile than these once used to be! In-house Services Centers are far more strategic, while global service providers strive to balance onsite/offshore model to get closer to their customers’ customer.