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The latest news and headlines featuring HfS Research analysts and leadership.

2014-04-16 | Forbes Three Steps to Boost Employee Engagement
A few weeks ago at the 11th annual SAPInsider Human Resource (HR) 2014 Conference, Susan Galer had the opportunity to speak with several HR experts on how high-performing companies are changing employee engagement with dramatic...
2014-04-07 | eWeek News Business Process Outsourcing Must Embrace Technology
Most technology-enabled BPO buyers are achieving real effectiveness in higher value areas, namely new ideas and initiatives.
2014-03-26 | The Economic Times Indian IT players prove tough competitors for their global peers
Indian IT players have nearly doubled their share of the global IT and business process services markets, at the expense of their global rivals.
2014-03-14 | Business Travel News Traveling For The Best: Examining Engagement And Travel Policies In The World's Best Places To Work
Excepting those with the most extreme travel schedules, business folk typically don't think much about travel policies when assessing their company or a potential employer. Business travel is one of those things that nobody...
2014-03-13 | The Wall Street Journal "BPO on the Brink" Research Finds Technology is Critical for Achieving Value Beyond Cost Reduction in Outsourcing Engagements
The business process outsourcing (BPO) industry has reached a critical inflection point in terms of what clients expect from outsourcing engagements and what providers can deliver, according to an Accenture (NYSE:ACN) sponsored...
2014-02-27 | Wall Street Journal Infosys BPO Creates the Process Progression Model(TM) to Improve Business Outcomes for Clients
Charles Sutherland, EVP of Research for HfS, contributes perspectives to Infosys' rollout of its' Process Progression Model.
2014-02-19 | The Wallstreet Journal EXL Analytics Noted for Advanced Capabilities in Insurance and Healthcare
NEW YORK, Feb. 19, 2014 /PRNewswire/ -- EXL Analytics, part of EXL (NASDAQ: EXLS), a leading business process solutions company, announced that its analytics capabilities have been recognized in recent reports by three global r...
2014-01-23 | CIO Magazine Are Rival Partnerships the Future of IT Outsourcing?
Last week, HCL Technologies andCSCannounced a new partnership in the application modernization space, targeting corporate IT customers who want to move their legacy applications to the cloud. The move was a surprise to so...
2014-01-01 | Forbes India Who's Going to Win the IT Services Race in 2014?
IT services are growing at barely 4 percent globally. So when we look at the double-digit growth of the Indian majors, they’re not just exploiting new areas of business, they are also winning business away from the Western incum...
2013-12-19 | The Wall Street Journal Genpact Placed in Enterprise Analytics "Winners Circle" by HfS Research
Genpact Limited (NYSE: G), a global leader in transforming and running business processes and operations, today announced that it has been positioned among the top analytics business process outsourcing (BPO) providers by leading ...
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