Led by industry expert Phil Fersht, the HfS Research team is a multi-disciplinary group of analysts with deep domain knowledge in global sourcing strategies.
HfS Contributing Analysts
- Jyoti Banerjee Research Fellow, Sustainability Strategies
- Phil Hassey Contributing Analyst, Asia/Pacific BPO Strategies
- Deborah Kops Research Fellow, Sourcing Change Management
- Susan Scrupski Research Fellow, Business Process Re-invention
- Phil Searle Research Fellow, Shared Services Strategies
- Jonathan Yarmis Research Fellow, Disruptive Technologies

