Intelligent Automation

RPA Breathes New life Into NPower’s Legacy Systems

Jun 30, 2017

RPA helps to side step upgrade issues - enabling back office efficiency without downtime.

Read More

The Market Outlook for Robotic Process Automation

Jun 28, 2017

The slides for Phil Fersht's presentation at Blue Prism World 2017.

Read More

5 Things Companies Must Get Right With RPA

Jun 15, 2017

This report give the 5 things that companies should consider prior to choosing to use RPA.

Read More

Infosys looks to AI to reenergize its business value to clients

Jun 01, 2017

At Confluence, Infosys and clients shared how they are bringing AI into business.

Read More

Intelligent Automation in Telecom Operations

May 16, 2017

In this PoV, we analyze the current adoption of automation in the telecom industry, service providers’ offerings for automating telecom business processes, and the role of AI in the next stage of telecom automation productivity.

Read More

Redwood gets under the hood of the OneOffice

May 10, 2017

Redwood is aiming to integrate the digital underbelly into intelligent digital support functions as organization move toward the OneOffice™

Read More

HfS Emerging Market Guide: IBM Watson Services

May 04, 2017

While IBM is taking Watson to its technology and business services clients through the IBM Global Services group, it isn’t the only provider doing so.

Read More

Making Cognitive Real: The Transformation of Service Agents

Mar 20, 2017

A look at IPsoft's Amelia and the emerging trend of virtual agents.

Read More

HfS Blueprint Snapshot: RPA Providers

Feb 22, 2017

The 2017 RPA provider Blueprint Snapshot evaluates the leading RPA provider and provides an assessment of the market dynamics.

Read More