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Home » About » Research Leadership Team

Research Leadership Team

Phil Fersht

CEO and Chief Analyst

Saurabh Gupta

Chief Research Officer

Elena Christopher

Senior Vice President

Don Ryan

Senior Vice President

Tom Reuner

Senior Vice President

Melissa O’Brien

Research Vice President, Customer Engagement, Retail and Travel Strategies

Reetika Fleming

Research Vice President

The leading analyst authority and global community for business operations and IT services

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