As founder and managing partner of DoubleCheck Research, Ryan Sorley investigates how solution providers capture, analyze, and employ client feedback, with a focus on improving their methodologies to achieve higher conversion rates, competitive advantage, growth, and market share.
Having devoted more than 15 years in the research and advisory space working with leading retail and manufacturing companies, Ryan is no stranger to process improvement. At Gartner, he served as Area Vice President, Supply Chain Sales, where he directed a team of 34 field supply chain account executives and managers. Ryan and his team were responsible for servicing over half of the company’s global supply chain business.
Prior to Gartner, Ryan served as Vice President of Retail & Manufacturing at AMR Research where he headed a team responsible for new business generation and client management. It was here, during an analyst call with a frustrated CIO, that he first recognized the gap between the executive’s buying process and the provider’s sales approach. After witnessing this scenario play out time and again, DoubleCheck was born.