Callum Moore

Callum Moore is a Research Analyst at HFS Research, based in Cambridge. He previously completed a Master’s programme covering Intelligence & Strategic Studies at Aberystwyth University. His research focused on counterinsurgency in rural and urban environments. Callum proceeded to work in several security-related positions following his studies.
Callum has a keen interest in sports and enjoys his football, running, boxing and Krav Maga. On the weekends he can be found roaming through the hills and mountains of Britain or picking off his opposition at the clay shooting ground.

Content By Callum Moore

Top 10 Reports

HFS Top 10 Travel, Hospitality, and Logistics Service Providers 2020

WHAT THIS TOP TEN REPORT COVERS This Travel, Hospitality and Logistics (THL) Top Ten 2020 examines the services landscape for how the leading 20 providers are supporting and enabling THL companies. We analyzed the capabilities of 20 service providers across...

Industry Primers

HFS Retail and CPG Industry Primer 2020

HFS developed Industry Primer reports to compliment our Industry Top 10 reports.   While Industry Top 10 reports cover the leading service providers offering best-in-class, industry-specific services to specific sectors, Industry Primers offer a comprehensive view of industry trends, including...

Points of View

Propel your business operations "Straight to Digital" with Digital Associates

Enterprises’ desire to progress customer and employee engagement from physical to digital has never been more intense, and many companies have no choice but to make this shift rapidly. HFS uses the phrase “straight to digital” to refer to the...

Points of View

Any repeats of the Cognizant Maze attack will have significant ramifications for the whole outsourcing industry

COVID-19 has forced organizations to increase their surface area to support a larger dispersed workforce, giving hackers more opportunity to inflict damage. The recent Maze ransomware attack on Cognizant is an example of this grave issue impacting the entire services...

Points of View

Accenture has added an arrow to its quiver with its Revolutionary Security acquisition; CISOs must take advantage of Accenture’s ever-growing security armory

Accenture announced its acquisition of Revolutionary Security and bolstered its armory in doing so. It should not be surprising that Accenture has made another security acquisition and that the feeding frenzy that it has been leading CISOs on with its...

Points of View

Make security spending a priority during COVID-19: Enlist security service providers to secure your surface area and prepare for cloud adoption

HFS compiled its first COVID-19 survey data, which a sample size of 600 respondents, including 100 enterprise executives. COVID-19 is a fluid topic, and we expect to repeat this survey. The data revealed that spending on security and cloud came...

Points of View

Keep it simple and cost-effective for travel and hospitality clients during times of extreme disruption—but be ready to innovate

Even before our current pandemic, we knew the travel, hospitality, and logistics (THL) industry was “behind the curve in some investments, notably in modernizing legacy technology.” Due in part to large investments in legacy technology, the asset-heavy nature of these...

Points of View

The retail and logistics industries must look to AI to prepare their supply chains for the impacts of crises like COVID-19

The COVID-19 crisis has shocked the retail and logistics sectors, who have been fighting around the clock to ensure that it did not impact day-to-day business functions. Governments worldwide have enforced quarantines aimed to curb the rate of transmission of...

Points of View

The CISO talent crisis: Enterprise leaders must nurture and protect their CISOs, or they might find themselves with inadequate security

We’re all aware that cybersecurity threats are constantly developing, and the frontline for enterprise protection is commanded by the ever-faithful CISO. Cybersecurity talent is in high demand, and in this environment of increasing cyberthreat from cybercriminals and state-sponsored hacking groups,...

Points of View

It’s not just healthcare industries that need to worry about COVID-19: Every enterprise should be looking to managed security providers for assistance in the face of new and increasing cyberthreats

Cybercriminals are once again out in force, and just when you thought they couldn’t get any lower, they have quickly taken the opportunity to strike amid the confusion of the COVID-19 crisis. Criminals have been up to their old tricks...

Points of View

Security service providers need to target the overstretched security of state and local governments—less than 40% of US local government and state staff are prepared to combat ransomware

Ransomware has been making big headlines recently; the attacks are growing in number and complexity, and they are approaching from a variety of vectors. The latest areas dark forces are targeting are local and state governments. Over 100 cities across...

Points of View

Telco leaders must comply with new UK 5G rules and ensure their partner eco-system isn’t over-reliant on Huawei

5G is well on the way to global deployment—but the Huawei question remains. Previous HFS work has outlined the advantages and disadvantages of 5G and the possible issues of collaborating with Huawei. Despite the potential security threats that come from...

Points of View

CISOs, take note: Accenture aims to boost the contents of its cyber toolbox with Symantec’s Cyber Security Services business

Unless you have been living in a cave, it will have become clear that Accenture has been leading CISOs on a feeding frenzy through its multiple security acquisitions. Accenture’s continued bolstering of its cyber security services most recently came in...

Points of View

The arms race against cybercriminals is in full swing, and Unisys Stealth in combination with Dell EMC recovery has brought a new weapon to the fight against ransomware – enterprise must get onboard with their approach

You might think that Unisys was an out-of-date, irrelevant dinosaur with nothing new to offer—but think again! This solution is innovative and leading-edge, and it can save you heartache and a lot of money. The Unisys-Dell alliance has brought a...

Points of View

Calling SIs, MSPs, and IT consultants: Google needs your domain expertise. Ramp up, engage, and build industrialized solutions

At Google Next ’19 and partner summit, Google asked SIs, managed services providers (MSPs), and consultants to get educated, connect with customers, and build solutions with Google Cloud Platform (GCP)—reusable specific solutions within industry verticals and horizontal functional areas.  ...

Points of View

Cyber ranges: Pick a provider to wargame your cybersecurity—it’s unlikely that doing it in-house is wise

There are plenty of parallels between physical security and cybersecurity, and wargaming is one of them. Cyber ranges—managed cybersecurity testing facilities—are a prime way of trialing, developing, and deploying cyber-defenses.   Cyber ranges act as controlled, interactive, and realistic testing grounds; in combination with...

Points of View

Developing the Hyperconnected Airport for Next-Generation Passenger Experience

  The travel industry is a dynamic hotbed of complexity, where aligning the ecosystem to customer experience is remarkably complicated. Airports, in particular, have a short time frame for making or breaking a passenger experience; their business operations require fluidity...

Points of View

Insurers must not underestimate the need to secure the data they collect through IoT

Technology is developing at an impressive pace, and with it, so is the amount of data we generate. Insurers must leverage this growing resource. Historically, valuing risk has been very difficult—it’s virtually impossible to assess each customer individually. But, by deploying IoT, insurers can significantly increase the amount of...

Points of View

Leidos’ public sector growth is a sign of the importance of biometrics – all CISOs should take note of innovations in the space

  Biometrics will play a vital role in cybersecurity. Just look at the recent appointment of Leidos to handle a project with the UK Home Office, where the firm will be transforming critical elements of the country’s national biometrics systems...

Points of View

State-sponsored hacking is on the rise according to the former head of MI6—CISOs must act

  Sir John Sawers, the former head of MI6, spoke at the Digital Transformation EXPO in London in 2019. During his keynote, he explained that global state-sponsored cyberthreats are expanding in number and weaponry. This should ring alarm bells for...

Points of View

Cybersecurity is everyone’s problem: Leaders, build up your ecosystems and cover all bases.

  You could produce a bible-length dossier on cybersecurity. Indeed, HFS’ State of Cybersecurity survey in 2018 found that it’s on everyone’s radar, but that there is also a damning lack of skills, too much suspicion, and a race for...

Points of View

Wipro is redefining how clients navigate digital services: Enterprise leaders must shift mindsets to leverage the firm’s growing capabilities

  One of the major defining characteristics of the IT services market for the past decade has been traditional firms’ ability to reinvent themselves as digital. The challenges are myriad. First, the core IT business isn’t going anywhere; it’s an essential building block of the modern enterprise....

Points of View

Accenture’s cybersecurity acquisitions add capability in the US and boots on the ground Down Under—CISOs, take advantage now!

  Accenture’s 2019 cybersecurity firm acquisitions are a testament to the organization’s strategies to be a leading provider of end-to-end critical security in the US and to increase its footprint in Australia. As we well know, Accenture is not afraid to...

Points of View

CISO’s must beef up defenses after Landmark GDPR fine for British Airways

  For years now, GDPR has been hanging over the heads of senior executives. But HFS’ research indicates that instead of taking action, the C-Suite was adopting a wait-and-see policy, largely to see how aggressively the new regulations would be...

Points of View

Sharpen your swords and fill your disruptor-sized cybersecurity gaps today!

  As the number and variety of cybersecurity challenges continue to grow for the modern enterprise, so does the understanding that security is a top priority, regardless of your industry. Gone are the days when you select a single security...

Points of View

Patient Data is valuable and vulnerable - the healthcare industry must prepare or risk catastrophic breaches

  Gone are the days of wearing wristwatches to merely tell the time. Smart connected devices have made a huge public impact and people are widely accepting them as a part of life. Smartphones and MP3s led the charge against...

Points of View

Industry leaders must look to modern innovators for their cybersecurity defense or risk embarrassing security breaches from remote workers!

  Industry leaders cannot underappreciate the value of modern innovators for their cybersecurity defense, or risk embarrassing security breaches from remote workers!   Industry leaders must constantly secure their enterprises from multiple cyber threats. Remote workers are an easy target...

Points of View

Enterprise leaders have been funding cybercriminals for years, now stop!

Ransomware certainly isn’t something new—you just have to look at the Wannacry attack on the UK’s National Health Service (NHS) and the SamSam attack on the City of Atlanta to prove it. However, despite its long history, it continues to succeed in costing the victims a pretty...

Points of View

Google’s taking cloud security seriously but is that going to be enough for enterprises?

  As CIOs migrate more business data to the cloud, securing it will take up a much larger portion of corporate mindshare. To assure executives of their cloud’s cybersecurity credentials, the major public cloud providers are investing heavily to woo...

Points of View

The Undercover Analyst: Back by unpopular demand, featuring real analysis!

  We’re moving away from the relentless political satire in recent weeks (Hey, we’re only human!). We recently caught sight of an animated discussion on the future of Facebook’s new cryptocurrency at a local bowling alley.       HFS’...

Points of View

Pharma firms must look to Cognizant’s growing capabilities as it invests in IOT and life sciences

  In the noisy and hyper-competitive IT services market, it pays to be clear. However, being clear to the market doesn’t seem to be on Brian Humphries to-do list. In previous analysis, we examined how Cognizant’s leadership change earlier in...

Points of View

Cyber threat is a big grizzly bear—don’t be the enterprise that can’t outrun it!

  HFS highlighted in Cyber Security Services: What’s in Store For 2018? that cybersecurity is a business rather than a technical concern. To achieve a capable security posture, you must address the business first; this cannot happen when the chief...

Points of View

Security officers must acknowledge 5G’s cybersecurity risks

With 5G on the horizon, security officers and enterprise leaders must embrace the technology while acknowledging the risk with their eyes wide open.   5G has the potential to disrupt industries, provide new routes for innovation and an array of...

Points of View

Service providers and enterprises: Lessons you must learn from the Huawei crisis

It’s hard to escape the publicity-hogging Huawei espionage crisis as it dominates mainstream media for yet another week – and there’s a good reason for it. Implications are huge for both enterprises and service providers – these espionage concerns are...

Points of View

Executives and Security Officers, let’s get physical about security!

  Physical security is a key concern for any organization, but are you spending enough to secure yourself? HFS data has revealed that many organizations acknowledge physical security to be a problem but haven’t adequately invested enough to prepare themselves...

Points of View

Security Leaders: You Must Share Corporate Mindshare Across the Virtual and the Physical, or Risk Embarrassing Information Security Blunders

  Modern enterprises recognize that to attract and retain top talent and stop chasing the allures of shadow IT, they must embrace a corporate computing experience that moves closer to consumer experiences. Enterprise leaders have been quick to mimic trends...

Points of View

Biometric Security Isn’t Just a Fad; Security Executives Must Look at Evolving Solutions to Secure Enterprises

  When we think of biometric security, it’s hard not to think of James Bond misleading a security system to access an underground lair. The reality, however, is that biometric security solutions are evolving, and in many cases, they are...

Points of View

Facebook Workplace: The good, the bad, and the distracting - Enterprise leaders must decide if it’s right for their culture

Collaboration tools and platforms are very much in vogue, and even Facebook is getting in on the act in a big way. But in some cases, increased collaboration doesn’t equal boosted productivity. Enterprise leaders must decide if collaboration tools like...

Points of View

The Brexit Cybersecurity Talent Crisis: Enterprise leaders must act now or leave themselves exposed to a damaging talent war

Unless you have been living under a rock for the past two years, I’m sure you’ve heard of a little something called Brexit. HFS has certainly been keen to point out the impact that uncertainty alone is having on the...

Points of View

Palo Alto clients must pay attention to the Demisto acquisition to combat security threats

The cybersecurity space is a complex yet predictable headline generator for mainstream media. Enterprises are pushing their cybersecurity harder than ever to ensure they aren’t the ones that are caught out—a boon for cybersecurity giants such as Palo Alto Networks,...

Points of View

Enterprises must focus equally on physical and cyber security threats, or else risk embarrassing information security blunders

Enterprise leaders have been quick to mimic trends in the consumer world, chasing mobility, flexibility, and personalization. But this chase comes with financial and risk repercussions – increased cyber-security threats, as well as increased physical security exposure. Enterprise leaders and...

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