HfS Blueprint: Finance As-a-Service 2016

Apr 20, 2016 Phil Fersht Barbra McGann Hema Santosh

The Finance & Accounting As-a-Service Blueprint for 2016 is a refreshed look at the business process services market for F&A. This Blueprint builds on the Progressive F&A BPO report we published a year ago, reviewing in more detail the market and service provider adoption of the Eight Ideals of the As-a-Service Economy for redefining the value of sourcing engagements.


This F&A As-a-Service Blueprint covers market size, trends, and direction, as well as analysis of 18 service providers: 


  • Accenture
  • Aegis
  • Arvato
  • Capgemini
  • Cognizant
  • EXL
  • Genpact
  • HCL
  • HP Enterprise
  • IBM
  • Infosys
  • OneSource Virtual
  • Sutherland
  • TCS
  • Wipro
  • WNS
  • Xchanging
  • Xerox


Unlike other quadrants and matrices, the HfS Blueprint identifies relevant differentials between service providers across a number of facets under two main categories: innovation and execution.


For the most part, service buyers within enterprise customers are starting to look beyond benefits already achieved through BPO, largely by standardizing F&A delivery and seeing improved quality delivery, process standardization and consolidation, and cost savings. These efficiency centric plays were the critical levers in the last wave of BPO.


In the emerging As-a-Service Economy, the focus in Finance is on how to better serve the end user—executives, managers, and staff–and how to proactively manage the increased transparency and interaction that digital technology is enabling. Service buyers are looking for greater flexibility in the way finance supports the business broadly, and increased productivity—support for business growth without operations growth.  

HfS Blueprint: Finance As-a-Service 2016

(96 Pages)

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