Two automation CEO visionaries in conversation
What are the latest developments within the automation space? How likely is it that there’ll be a digital assistant for every contact centre agent any time soon? To what extent has automation made the leap to the cloud?
In this podcast, Phil Fersht, CEO & Chief Analyst, discusses the hot topics with Mihir Shukla, CEO, Automation Anywhere as they reflect on the impact the pandemic has had on the industry and how the “popuri” of technologies coupled with a native automation attitude is helping enterprises mature and move one step closer to becoming OneOffice organizations.
Host:
Phil Fersht, CEO & Chief Analyst, HFS
Special Guest:
Mihir Shukla, CEO, Automation Anywhere
Listen on:
Apple Music:
Spotify: https://open.spotify.com/episode/0smaIBavdbvSIFlQ5JcgoB
Anchor: https://anchor.fm/hfs-unfiltered
We have a once-in-an-era opportunity to make rapid, fundamental changes to the way we design and run our businesses. This opportunity forces us to rethink our skillsets, our careers, and the places where we work. This is a time to...