HFS Unfiltered: #3 Automation Anywhere CEO, Mihir Shukla and HFS’ Phil Fersht in conversation

Two automation CEO visionaries in conversation  

What are the latest developments within the automation space?  How likely is it that there’ll be a digital assistant for every contact centre agent any time soon? To what extent has automation made the leap to the cloud?

In this podcast, Phil Fersht, CEO & Chief Analyst, discusses the hot topics with Mihir Shukla, CEO, Automation Anywhere as they reflect on the impact the pandemic has had on the industry and how the “popuri” of technologies coupled with a native automation attitude is helping enterprises mature and move one step closer to becoming OneOffice organizations.


Phil Fersht, CEO & Chief Analyst, HFS

Special Guest:

Mihir Shukla, CEO, Automation Anywhere


Listen on:

Apple Music


Spotify:  https://open.spotify.com/episode/0smaIBavdbvSIFlQ5JcgoB

Google podcasts:    https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy8zNjE2ZDU3NC9wb2RjYXN0L3Jzcw/episode/YjU3NzAwMjktNjdiNi00MWY5LTk0ZGEtMjZkZTZhNmI2NWI1?sa=X&ved=0CAUQkfYCahcKEwiwzviGiqrtAhUAAAAAHQAAAAAQAQ

Anchor:   https://anchor.fm/hfs-unfiltered

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