This webinar discusses the following issues:
What attracts people to a career involving BPO?
How is the BPO profession taking shape and shifting with the emergence of the “As-a-Service” Economy?
What is the impact of technology – automation, analytics, cloud and BPaaS – on people’s BPO careers?
What skills are increasingly in demand?
How does “trust” factor into being a successful executive in BPO?
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