Key themes included:
Ollie O’Donoghue, SVP of Research, HFS
Miriam Deasy, Research Director, HFS
Anders Ågren, Transformation Lead, Global Information Services, Husqvarna Group
Ritesh Jain, Vice President and Head of Automation, HCL Digital Process Operations
Time for some automation myth busting – 2020 version. Process automation, especially in its most currently identifiable form of robotic process automation (RPA), has been the poster child for business-led digital transformation over the past few years. Business operations and...