Webinars & Podcasts

HfS Webinar: RPA in Banking–How ANZ Changed the Game on Human Augmentation

Intelligent Automation is the topic of the moment across the front and back offices of global enterprises. Robotic Process Automation (RPA) technology in particular is being used to automate processes previously done with manual human intervention to increase delivery quality, reduce the time to process completion and to generate new data on process effectiveness. RPA is therefore allowing enterprises to redirect efforts previously spent on processing towards improving customer interactions and the overall quality of service.


View this webinar to better understand how ANZ has adopted RPA from Automation Anywhere and made it work across their global centers. We will look at what it takes to make RPA successful and how to augment the capabilities of teams through the adoption of RPA.



Download Resources

Also in Webinars & Podcasts

HFS Podcast | Storypod with Nischala – The Shero Diaries with Stacy Simpson

Welcome to the podcast – “Story-Pod with Nischala”. As part of this exclusive podcast, you can tune into stories with amazing people across the world. Through these stories, you will listen to ideas that matter, real world insights and positive...

Join thousands of other users
already using HFS Research