It is our mission to provide visionary insight
into the major innovations impacting business operations:
automation, artificial intelligence, blockchain, digital business models and smart analytics
Sourcing talent is getting harder for enterprises and service providers alike. We examine how Wipro Topcoder clients are benefiting from it's unique crowdsourcing capabilities.Read More
As the Industrial IoT expands, cybersecurity's importance must be translated across IT and OT departments, and new and legacy devices.Read More
With the Triple-A Trifecta on the brain, HFS attended ABBYY’s recent customer- and partner-focused Content IQ Summit in Nashville to see how the company is faring as a viable solution to help enterprises get more from automation.Read More
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HfS launches the FORA Council (Future of Operations in the Robotic Age), a select international executive leadership council of key industry stakeholders.
HfS is the changing face of the analyst industry combining knowledge with impact
CEO and Chief Analyst, Phil Fersht
“The road to success is always under construction. You almost never have all the answers yourself, that is why we are here to assist you”
Chief Strategy Officer, Saurabh Gupta
AI leaps ahead of RPA as the most significant area of focus for investment in 2020
Most automation strategies are failing because they aren't impacting customer experiences. We must broaden beyond the back office...
Why is such paltry investment being made in front office automation, when improving the customer experience is the biggest driver?
UiPath hyped a market that simply wasn’t there. Now we must build one that's REAL - one we can TRUST
10 ways UiPath's leadership can recover the trust of an industry that trusted them