It is our mission to provide visionary insight
into the major innovations impacting business operations:

 

automation, artificial intelligence, blockchain, digital business models and smart analytics

 

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Rebooting the Enterprise in our new Reality

900 Major organizations share their strategies for Emerging Technologies

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Modernize and transform your business with low-code/no-code development

This POV outlines the main advantages of low-code/no-code development, and acts as a primer to our series of service provider profiles in this space

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HFS Highlight: Cognizant's appetite for business outcomes in the food services industry

Embracing hyperconnected food services across retail, CPG, hospitality and logistics

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SERVICES


Research, Insight, and Advice for Buyers of Global Services

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Membership Services for Service Providers

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HFS Data Products

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RPA Research

HFS Top 10 RPA Products 2018

HFS Top 10 report featuring the leading RPA products based on interviews with 359 RPA super users.

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HfS webinars

All webinar replays available on our site

Register for upcoming HfS webinars, or them on-demand via our website.

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Special HfS Announcement

Join us for the Future of Operations in the Robotic Age Council

HfS launches the FORA Council (Future of Operations in the Robotic Age), a select international executive leadership council of key industry stakeholders.

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  • HfS is the changing face of the analyst industry combining knowledge with impact

    CEO and Chief Analyst, Phil Fersht

  • “The road to success is always under construction. You almost never have all the answers yourself, that is why we are here to assist you”

    Chief Strategy Officer, Saurabh Gupta

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Time to get taught... by Delaporte

Time to get taught... by Delaporte

Thierry Delaporte gives HFS the story behind the story on his most recent and surprising global adventure – becoming CEO of Wipro Ltd. Join us for the journey.


You’ve got to start with the customer experience and work backwards to the technology

You’ve got to start with the customer experience and work backwards to the technology

No one singular statement has better described the world of technology in the last three decades


The Umph behind Humph: after 15 months in the Cognizant hotseat, Brian Humphries dives deep on the pace of change, the lessons learned... and much more

The Umph behind Humph: after 15 months in the Cognizant hotseat, Brian Humphries dives deep on the pace of change, the lessons learned... and much more

Cognizant CEO Brian Humphries moves beyond the business talk and straight to the deep end – the personal, the humble, the lessons learned – and the stakes set firmly in the ground.