Buyers Guide

A Buyers' Guide to WNS

Mar 29, 2018 Hema Santosh

WHAT YOU’LL KNOW AFTER READING
 

This is a comprehensive buyer-focused analysis of WNS. This guide will enable buyers of outsourcing services to make better informed sourcing decisions to not only outsource specific services but future-proof their organization in the context of the As-a-Service Economy.

WHAT THIS BUYERS’ GUIDE COVERS

The HfS Buyers' Guide offers a view of the services capabilities of WNS. It includes:

  • Strategy, strengths, and weaknesses

  • Industry and horizontal offerings

  • Financials

  • Blueprint performance:

    • Blueprints covered from 2014 to 2018

  • Location Capabilities

  • Tools and Methodologies Used

 

KEY SERVICE PROVIDER DYNAMICS

 

  • WNS, a spin-off global in-house center (GIC) for its parent, British Airways, in 1996 and over the years, WNS has come a long way in expanding its services through acquisitions focused on healthcare, analytics, and procurement.

  • WNS has a high success rate of integrated acquisitions such as Aviva, Fusion Outsourcing Trinity Partners, Marketics, and recently, Value Edge, HealthHelp, and Denali.

  • Clients are very complimentary of WNS’ ability to continuously improve processes.

  • To grow a stronger presence in the United States vertical market, WNS will need to solidify its presence in onshore and nearshore centers like LATAM.

 

WHO SHOULD READ THIS REPORT

 

  • Sourcing Managers

  • Procurement Professionals

  • Buyer Department Heads

  • Outsourcing Advisors

  • Knowledge Analysts

A Buyers’ Guide to WNS

$500.00
(39 Pages)

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