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A Buyers' Guide to WNS
WHAT YOU’LL KNOW AFTER READING
This is a comprehensive buyer-focused analysis of WNS. This guide will enable buyers of outsourcing services to make better informed sourcing decisions to not only outsource specific services but future-proof their organization in the context of the As-a-Service Economy.
WHAT THIS BUYERS’ GUIDE COVERS
The HfS Buyers' Guide offers a view of the services capabilities of WNS. It includes:
- Strategy, strengths, and weaknesses
- Industry and horizontal offerings
- Blueprint performance:
- Blueprints covered from 2014 to 2018
- Location Capabilities
- Tools and Methodologies Used
KEY SERVICE PROVIDER DYNAMICS
- WNS, a spin-off global in-house center (GIC) for its parent, British Airways, in 1996 and over the years, WNS has come a long way in expanding its services through acquisitions focused on healthcare, analytics, and procurement.
- WNS has a high success rate of integrated acquisitions such as Aviva, Fusion Outsourcing Trinity Partners, Marketics, and recently, Value Edge, HealthHelp, and Denali.
- Clients are very complimentary of WNS’ ability to continuously improve processes.
- To grow a stronger presence in the United States vertical market, WNS will need to solidify its presence in onshore and nearshore centers like LATAM.
WHO SHOULD READ THIS REPORT
- Sourcing Managers
- Procurement Professionals
- Buyer Department Heads
- Outsourcing Advisors
- Knowledge Analysts
A Buyers’ Guide to WNS
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