Points of View

Managers serious about talent need to stop paying lip service to employee engagement and use more agile pulse surveys

There is very little doubt that driving employee engagement leads to success—it drives productivity, which, according to research, ultimately means happy customers and even better profits. Disengaged employees cost companies money, which makes knowing your employees’ feeling at the company a business-critical piece of data. The traditional annual or biannual survey that ticks the box and doesn’t genuinely seek to understand just won’t cut it. It is time to migrate to leaner, more agile pulse surveys. Organizations must learn to harness the power of immediate feedback, and for this, they need to find the right vendor.

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