Points of View
More Robotic Process Automation Research
The New RPA Manifesto
Exactly seven years ago, HFS launched the concept of robotic process automation (RPA) to the world via a seminal report and blog. We described a Blue Prism technology offering that “appears best suited for processes that are highly rules-driven and the requirement for which is too tactical or short-lived to justify development by IT organizations that favor service-oriented architecture (SOA) and tools like business process management (BPM) suites.” This was the first time a low-code tool gave business professionals a means to bypass traditional IT protocols to fix and digitize tasks—and potentially entire process chains.
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