- Maybe RPA is a gateway drug after all, as AI takes the number one spot for investment focus
- Most automation strategies are failing because they aren't impacting customer experiences. We must broaden beyond the back office...
- UiPath hyped a market that simply wasn’t there. Now we must build one that's REAL - one we can TRUST
Points of View
More IT Outsourcing / IT Services Research
Providers must build a bespoke toolset and strategy to save the modern banking industry
The 2008 financial crash impacted the banking and financial services industry more than it did any other vertical. But what may be startling is that the banking industry still struggles to make sense of the new status quo in the global economy, despite the cataclysmic impact it had on so many financial institutions. News reports circulate daily of banks struggling to make sense of the new regulatory environment, or EU banks failing to replicate the recovery of their US counterparts.
Service providers must come to this BFS market, still wrestling with this decade-old economic crash, equipped with a strategy and toolset that addresses the industry’s challenges head-on, if they are to remain relevant in this market.
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