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automation, artificial intelligence, blockchain, digital business models and smart analytics

 

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Infosys weathers the economic downturn winning a huge digital transformation deal with Vanguard Financial

Infosys announced a landmark deal with asset management firm Vanguard - we dig into why this is a notable win.

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Use integrated automation to align your employee and customer experiences

How Sun Life uses RDA to eliminate customer service agents’ mundane work and improve CX

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HFS Highlight: Persistent Systems and IBM expand Cloud Pak collaboration

Persistent Systems and IBM forge a closer partnership to help enterprise clients meet their cloud ambitions.

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RPA Research

HFS Top 10 RPA Products 2018

HFS Top 10 report featuring the leading RPA products based on interviews with 359 RPA super users.

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HfS webinars

All webinar replays available on our site

Register for upcoming HfS webinars, or them on-demand via our website.

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Special HfS Announcement

Join us for the Future of Operations in the Robotic Age Council

HfS launches the FORA Council (Future of Operations in the Robotic Age), a select international executive leadership council of key industry stakeholders.

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  • HfS is the changing face of the analyst industry combining knowledge with impact

    CEO and Chief Analyst, Phil Fersht

  • “The road to success is always under construction. You almost never have all the answers yourself, that is why we are here to assist you”

    Chief Strategy Officer, Saurabh Gupta

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The Umph behind Humph: after 15 months in the Cognizant hotseat, Brian Humphries dives deep on the pace of change, the lessons learned... and much more

The Umph behind Humph: after 15 months in the Cognizant hotseat, Brian Humphries dives deep on the pace of change, the lessons learned... and much more

Cognizant CEO Brian Humphries moves beyond the business talk and straight to the deep end – the personal, the humble, the lessons learned – and the stakes set firmly in the ground.


There's no settling with Mike Ettling... he wants to  win it all!

There's no settling with Mike Ettling... he wants to win it all!

It’s time to check in on faceless ERP and discover the draw to Unit4’s “sizzle” and its people-centric paradigm.


IBM just changed the automation game.  Hello Extreme Automation

IBM just changed the automation game. Hello Extreme Automation

The automation game just changed – and most of you barely noticed.