It is our mission to provide visionary insight
into the major innovations impacting business operations:
automation, artificial intelligence, blockchain, digital business models and smart analytics
You must strike a balance between customization and long-term compatibility to get the most value from ServiceNow
After countless client reference calls with ServiceNow practitioners, we examine how the market is balancing customisation to get the most value out of the platform without compromising longevity.Read More
Over a decade on, the Financial services industry is still reeling from the 2008 financial crisis - whether that's the changing regulatory environment or ongoing market challenges.Read More
IT Leaders must find the right partner to migrate to the cloud and tear down legacy data centers. Do DXC and Atos fit the bill?
As enterprises push more workloads and services into cloud environments, what happens to their empty data centers? We speak to two providers catering to the growing demand for cloud strategies that go right through to decommissioning data centers.Read More
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HfS launches the FORA Council (Future of Operations in the Robotic Age), a select international executive leadership council of key industry stakeholders.
HfS is the changing face of the analyst industry combining knowledge with impact
CEO and Chief Analyst, Phil Fersht
“The road to success is always under construction. You almost never have all the answers yourself, that is why we are here to assist you”
Chief Strategy Officer, Saurabh Gupta
Tom Quigley joins HFS as Chief Marketing Officer
Over-setting expectations is putting the automation industry at risk of failure, not setting it up for the success it should be
While the USA and China are no surprise as their host the world's largest economies and businesses, the UK is the surprise mover, as political conditions have created a more competitive market to invest in support services.