Market Analyses

ITO/BPO Contract Analysis Q3 2017

Nov 08, 2017

This report analyses publicly announced ITO and BPO contracts in 2017 by region, service types, key verticals, and main vendors.

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Multi-Process F&A BPO Market Size and Forecast 2017 – 2021

Nov 03, 2017

This report contains market size numbers, drivers and limitations across horizontal F&A services Globally.

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Engineering Services Outsourcing Trends Q2 2017

Nov 03, 2017

Welcome to the Q2 2017 edition of our quarterly engineering services outsourcing trends analysis.

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IT Services and BPO Market Size and Forecast, 2017 – 2021

Sep 13, 2017

Welcome to HfS Research's market sizing and forecast for the Global IT Services and BPO Market from 2017 to 2021.

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Market Index Q3 2017

Sep 13, 2017

This update to the HfS Market Index gives an overview of the IT and business services market performance through Q3 2017.

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Impact of Automation and AI on Services Jobs, 2016-2022

Sep 04, 2017

This report examine and predicts likely impact of the most recent wave of automation on the IT Services and BPO industry.

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The HfS BPO Top 50

Jul 14, 2017

This is the HfS list of top 50 BPO providers by revenue.

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Engineering Services Outsourcing Trends Q1 2017

Jul 03, 2017

Welcome to the Q1 2017 edition of our quarterly engineering services outsourcing trends analysis.

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H1 2017 M&A Analysis – It’s About Capability

Jul 03, 2017

M&A activity is an indicator of strategic changes that look beyond the hype to understand real market shifts. We analyze H1 2017 in this report.

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