The world changed overnight, and the new abnormal is here! We reached out to the global service provider community to understand how they reacted to the global COVID-19 crisis and their immediate outlook for the industry.
Apr 28, 2020
This is HFS Research’s first-ever report on enterprise AI products from leading service providers. The report includes detailed profiles of 17 service providers, outlining their strengths, development opportunities, and provider facts related to their AI
Jan 17, 2020
HFS Research’s first-ever IT/BPO outsourcing contract renewal report. In this report, we analyze outsourcing contracts that are up for renewal in 2020.