Market Analysis

HFS Retail and CPG Industry Primer 2020

Jun 26, 2020 Melissa O'Brien Mayank Madhur Callum Moore

HFS developed Industry Primer reports to compliment our Industry Top 10 reports.


While Industry Top 10 reports cover the leading service providers offering best-in-class, industry-specific services to specific sectors, Industry Primers offer a comprehensive view of industry trends, including the HFS Industry Health Index, sector-specific business drivers and challenges, enterprise adoption trends for IT and business process services, supply-side trends in offerings and capabilities, and perspectives on the adoption and impact of emerging technologies.


We’re launching industry primers across all industries that we cover, including banking and financial services; insurance; energy and utilities; healthcare; life sciences; technology, media, and telecommunications; retail and CPG; travel, hospitality, and logistics; and manufacturing. We will refresh these on an 18 to 24-month rolling basis; they will typically accompany the release of industry Top 10 reports.


This report covers the Retail and CPG sectors.

HFS Retail and CPG Industry Primer 2020

(50 Pages)

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