Points of View

A simple guide to avoiding poor quality IoT service providers

Apr 12, 2018 Jim Eastlake

In April 2018, we published an HfS Blueprint report on IoT services. As part of the research, we interviewed clients who had experience of working with the 27 service providers we reviewed; we wanted to hear the “customer’s voice”. Here we reveal the four areas of dissatisfaction that clients experienced with their IoT service providers. They are:


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