Points of View

HFS Highlight: Accenture and Singapore Changi Airport partner to launch world-class Digital Factory

Jun 25, 2020 Mayank Madhur

Singapore Changi Airport Group (CAG) is consistently one of the best companies in the Travel industry and was voted by customers as the World's Best Airport for the eighth consecutive time in the 2020 Skytrax World Airport Awards. In today’s world where customer experience holds the key to business, CAG has redefined passenger experience and taken it to a whole new level. CAG has already been using technology to provide better passenger experience. Every touchpoint for the passenger can be used to improve the passenger experience. This empowerment for the passenger makes them as #1 choice, resulting in a better passenger experience and business growth.

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