Points of View

HFS Highlight: Newly launched Insurance Primer report points to the industry’s precarious balancing act ahead

Jun 19, 2020 Reetika Fleming

HFS recently launched our inaugural Industry Primer, focused on the insurance vertical. The Industry Primers offer a comprehensive view of industry trends, including the HFS Industry Health Index, sector-specific business drivers and challenges, enterprise adoption trends for IT and business process services, supply-side trends in offerings and capabilities, and perspectives on the adoption and impact of emerging technologies.


We discuss one of the key findings of the Primer in this Highlight - the insurance industry’s need to carefully balance business and financial risk in the post-COVID environment.


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