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HFS Highlight: Newly launched Insurance Primer report points to the industry’s precarious balancing act ahead
HFS recently launched our inaugural Industry Primer, focused on the insurance vertical. The Industry Primers offer a comprehensive view of industry trends, including the HFS Industry Health Index, sector-specific business drivers and challenges, enterprise adoption trends for IT and business process services, supply-side trends in offerings and capabilities, and perspectives on the adoption and impact of emerging technologies.
We discuss one of the key findings of the Primer in this Highlight - the insurance industry’s need to carefully balance business and financial risk in the post-COVID environment.
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