Points of View
More Business Process Outsourcing (BPO) Research
Invest in Customer Data Platforms to Propel the OneOffice Experience
A new value proposition for Tech Mahindra is “BORN”
In November of 2019, IT and BPO giant Tech Mahindra issued a press release that it acquired a leading digital transformation agency, BORN Group. As a firm that has never shied away from gutsy acquisitions, Tech Mahindra has quietly accelerated within the services landscape as a company with an appetite for innovation. With this most recent acquisition, Tech Mahindra is jumping deeper into the digital transformation and customer experience space to develop a more robust and streamlined OneOffice value proposition for customers. And its competitors should take notes.
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