Points of View

IT needs to invest more in cloud 2.0 – with service partners playing a vital role

We’ve experienced a decade-long IT transformation, mainly driven by the increased utility that cloud-based services provide. During the next 10 years, we expect even more change as the technology shifts from the early days of virtual machines (VMs) to containers and serverless computing.


It’s easy to forget that the cloud as we know it has been around for over 13 years, since Amazon Web Services (AWS) launched Amazon Elastic Compute back in 2006. The industry has addressed the early battles around the cloud’s efficacy and importance and the concerns around security, particularly for the public cloud, as demonstrated by an almost insatiable enterprise appetite fueling the growth of the hyper-scalers and increased demand for innovation in cloud services.


While there are many ways to determine cloud maturity, HFS research focuses on two dimensions. The first dimension is platform strategy, which reflects platform maturity (the use of more “evolved” variants of cloud-like serverless and containers) and the amount of public cloud used alongside the complexity of the platform (such as hybrid and multi-cloud use). The second dimension reflects the use cases for cloud—the raw amount of cloud they use, how mission-critical the applications are, and the general variety of ways enterprises are leveraging the capability.

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