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More Business Process Outsourcing (BPO) Research
Mphasis is the IT services industry's hidden gem - Enterprise leaders must not skip past growing mid-tier firms
Market forces have combined to create a lucrative business environment for ambitious mid-tier IT services firms. While the largest IT services providers vie for big-ticket engagements and footprint expansion within their largest accounts, enterprise needs for technical skills and complex projects (that may not appeal to the P&L structure of the incumbent IT service brands) are increasing. New research across 355 Global 2000 enterprises reveals these needs are prime for third party engagements as shown in Exhibit 1.
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