Points of View

Bring Enterprise Leaders Together to Succeed in the Behemoth Goal of Modernizing Legacy Operations

Nov 15, 2018 Phil Fersht Hannah McBeth

At the recent HFS FORA Leadership Council Roundtable in London, 20 enterprise C-Suite leaders shared their emerging technologies’ roadmaps for digital business operations. Enterprises represented—including HSBC, Lloyds Banking Group, Centrica, Ineos, AstraZenca, and more—engaged in discussion lead by Phil Fersht, CEO and Chief Analyst of HFS Research.


The session allowed the delegates to dive deeper into the step-by-step process of assessing enterprises’ digital maturity, and the group learned from top enterprise leaders’ examples of heading digital and operational projects. The discussion then moved to dissecting solutions for moving an enterprise into an ideal end state, the Digital OneOffice™, where talent and technology work together to make organizations succeed.

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