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Differentiate innovations in technology and pricing to thrive in telecom engineering services
In 2018, we conducted research for the first HFS Top 10 Telecom Engineering Service Providers 2018 report, which outlines client buying behavior in the telecom engineering services market. The process involved interviewing company leaders from a variety of telecom-related enterprises on their telecom engineering experiences. The feedback informed us that telecommunications customers are demanding service providers’ willingness and initiative to innovate. Recent advancements in technology have shaped their expectations, and customers say that innovation is a defining criterion for their service provider selection. In this POV, we discuss the challenges telecommunication players face and how service providers can use technology innovation to overcome these challenges.
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