- Re-platforming the Hyperconnected Enterprise: AI must be led by business operators, not IT traditionalists
- Are call centers cool again? Teleperformance, Concentrix and SYKES lead the first Top Ten for customer engagement operations
- Is the Big 3 RPA stranglehold about to be challenged? AntWorks patiently times its move
Points of View
More Mobility Research
HfS Webinar: Industrializing Mobile Application Development
Jun 1, 2015
Our interactive panel discussion addresses:
- When is it best to work with a 3rd party service provider for mobility?
- How best to engage? Staff augmentation, complete project handoff, or something in between?
- What to look for in a 3rd party service provider? What’s priority #1 - the must have trait or skill?
- Where should contractual terms fall - formal or loose?
- Agility: is it good or bad? How best to work a bit of it in?
- Finally, what to do if things go wrong?
View the Webinar Replay
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