Points of View

Journey to Intelligent Operations in Banking

It’s not easy being a bank in the 21st century. Few industries have faced such a seemingly endless stream of challenges – economic downturns, intense regulatory shifts, the banking crisis and now digital disruption, all taking place over the past decade.


To investigate how the banking industry is evolving to address these issues, HfS Research, surveyed banking leaders to take a pulse on the use of talent and technology to achieve more Intelligent Operations.


This infographic highlights the findings of the report. For the full report, scroll down.


Download the PoV to learn all the findings of this research.

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