Points of View

Oil and Gas Buyers Are Hungry for Innovation and Collaboration

Sep 28, 2017 Derk Erbé

This report outlines energy operations services clients’ experiences and preferences and is based on the interviews with service buyers conducted during the HfS Research Energy Operations Blueprint research process. The Energy Operations Blueprint looks at business process outsourcing, information technology outsourcing, and engineering services across the oil and gas value chain areas of upstream, midstream, and downstream, and cross-value chain BPO and engineering and ITO services.


This Point of View analyzes and reviews how the buyers in oil and gas companies across the Energy Operations Value Chain (see Exhibit 2) experience a market that’s evolving toward more business-outcome focused, flexible, and collaborative services, and how service providers are meeting the needs of oil and gas clients.



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