Points of View

Prevent these three things to avoid SAP SuccessFactors Services failures

Dec 4, 2019 Khalda De Souza

#1 Lack of communication 

 

The most common quote we hear from SaaS services clients is that “we don’t know what we don’t know”. Service providers that have hundreds of deployments under their belt can be guilty of underestimating a client’s understanding of what’s involved in an SAP SuccessFactors deployment.   

 

Advice to clients 

 

"We got blindsided by the amount of manual processes
they had to outside the tool"                                                                        

 

Take it slow! Make sure you understand each step of the deployment and how long that will take. SAP SuccessFactors is not a simple plug and play implementation. You must factor in additional work and delays that may occur. 

 

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