Points of View

Slay your legacy dragons and cultural silos to create the Finance OneOffice experience

Musings from the HFS F&A Leadership Roundtable  


In June 2019 we held an HFS executive roundtable, supported by WNS. London’s Chartered Accountants Hall served as a “safe space” where finance and accounting leaders from multiple industries gathered with HFS analysts to discuss their experiences and learnings on the journey to the Finance OneOffice.

The Finance OneOffice is where processes across customer impact functions (formerly the “front office”) and operational functions (the “back office”) are unified to help enterprises to stay ahead of their customers’ needs and outstrip their competition by creating a compelling customer, partner and employee experience (Exhibit 1).



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