Points of View

Supply Chain Management Requires Control in Addition to Visibility

May 8, 2016

​The supply chain management (SCM) BPO market leads the BPO evolution from the legacy operational model centered on labor arbitrage and process excellence to the emerging As-a-Service delivery model, centered on business outcomes and collaborative relationships. ​


This PoV looks at how Control Tower vendor Entercoms is enabling this evolution in SCM.

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