Points of View
More IT Outsourcing / IT Services Research
Telcos should specialize IoT offerings for customer segment to succeed
With the advent of the Internet of Things (IoT), billions of consumer and industrial devices are connected around the globe. Because connectivity is a critical factor to manage all these devices, telecom operators (telcos) have a bigger role to play in IoT. The global telecommunications sector is facing a financial crunch due to huge upfront investments for next-generation infrastructure and declining revenue streams. Telcos are struggling to cope with defining their next chapter and new revenue sources to replace declining core communications revenues.
IoT provides an excellent opportunity for telcos to increase both their top and bottom lines. Opportunities such as becoming integrators of connected devices and applications, offering payments, and other IoT capabilities can help them reimagine their businesses. In this PoV, we discuss the emerging IoT use cases that telcos can use as key growth levers.
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