Points of View

The Raw Truth About RPA

The market for robotic process automation (RPA) and Intelligent Automation continues to be obfuscated by smoke and mirrors. If you listen to our friends at Gartner, satisfaction levels are allegedly at an unprecedented 96% while our own data rather suggest that roughly only half of the deployments led to satisfactory levels. So where is the market really at and what needs to be done to accelerate the journey? But more importantly what can be learned from the early deployments? Thus, our recent Summit in Chicago was a welcome opportunity to check what really is on buyers’ minds.

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