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Point of View

Health plans must anchor value in health to survive and thrive in the BBB era

Health plans not addressing health is the ultimate fraud perpetuated on the American public - but now is the chance to fix it.

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Challengers Code

Vertical AI is a real win as Veltris lifts growth for micro-industries

Veltris turns services into software with vertical AI that kills tech debt and unlocks faster, profitable growth.

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Point of View

Wake Up, AWS: Three AI moves Amazon must make now or watch rivals eat its lunch

AWS's October AWS outage was a wake-up call for every CIO betting their AI workloads on hyperscaler resilience.

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Market Impact Report

The future of BPO services is Services-as-Software, turning hours into outcomes

This thought leadership will explore the enterprise's willingness to move BPO services from FTEs to a service-as-software model.

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Data Viewpoint

The trajectory of trust shapes revenue, making trust a financial imperative

Pharmas must make “rebuilding trust” a core KPI to turn scientific innovation into sustainable business outcomes.

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Market Impact Report

Turn your collection risks into opportunities with digital precision and empathy

Lenders should connect smarter with digital precision and empathetic outreach for stronger recoveries and CX.

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Point of View

Blockbusters are dead; now’s the time to build AI-powered precision medicine

AI is making precision medicine surge: ~50% of FDA approvals by 2035. Build AI, data, and clinical infrastructure now or lose out.

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Highlight Report

CAPS must adapt to the shifting market, with UST laying out the path

The payer market is toast and if you have investments like platforms in there, it is time to bail.

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Point of View

US BFS must revamp talent and delivery models to navigate H-1B disruptions

New H-1B fees, stricter rules, and heavier compliance threaten a predictable pipeline of skilled offshore talent for BFS.

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Highlight Report

Insurers, stop asking ‘why AI’ and start proving ‘how’

To unpack the how, HFS Research, in partnership with IBM, brought 17 top insurers to a New York boardroom.

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Market Impact Report

Reinvent L&A for the AI-digital era with the next-gen BPS model

HFS Research with DXC take a deeper look at how leading NA L&A insurers are navigating entrenched operational constraints.

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Point of View

Retail CMOs: Turn screen space into profit with RMNs

Your screens could become a separate revenue generating engine through solutions like Wipro VisionEdge.

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