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Capgemini’s Vision to Create Frictionless Enterprise Operations

The business services industry has been overdue for some much-needed changes, and now digital transformation agendas are pushing a pace of change never seen before. The future is here, and...

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HFS Travel, Hospitality, and Logistics Industry Primer 2021

The travel and hospitality segments have been in flux—deeply impacted by revenue depletion—while the logistics industry has faced surges in demand amid challenging circumstances. Companies in these segments have...

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Bad Data is Killing Your Data Transformation Efforts

In 2017, The Economist published a story titled, “The world’s most valuable resource is no longer oil, but data.” Since its publication, this assertion is no longer controversial. “Data is...

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Smart, AI-driven business services have a dramatic impact on getting effective vaccines to patients at speed and scale

When the KPIs are simply “lives saved,” there has never been a more significant case for artificial intelligence (AI) to augment the work of data analysts and provide rapid insights. Service...

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To succeed with data and win customer and employee trust, business leaders must take control of AI

Business leaders must get ahead of artificial intelligence (AI) and understand how and why their machines make decisions. By doing so, they can both maximize their data strategies’ success and...

Industry Primers

HFS Travel, Hospitality, and Logistics Industry Primer 2021

A comprehensive view of the global travel, hospitality, and logistics industry trends and their impact on IT and business process services and technology change agents

April 30, 2021 |Melissa O’Brien, Mayank Madhur

Industry Primers

HFS Retail and CPG Industry Primer 2020

A comprehensive view of global retail and CPG trends and their impact on IT and business process services and technology change agents

June 26, 2020 |Melissa O’Brien, Mayank Madhur, Callum Moore

Industry Primers

HFS Insurance Industry Primer 2020

A comprehensive view of global insurance trends and their impact on IT and business process services and technology change agents

June 12, 2020 |Reetika Fleming, Elena Christopher, Mayank Madhur

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Industry Primers

Capgemini’s Vision to Create Frictionless Enterprise Operations

HFS Travel, Hospitality, and Logistics Industry Primer 2021

Bad Data is Killing Your Data Transformation Efforts

Smart, AI-driven business services have a dramatic impact on getting effective vaccines to patients at speed and scale

To succeed with data and win customer and employee trust, business leaders must take control of AI

HFS Travel, Hospitality, and Logistics Industry Primer 2021

HFS Retail and CPG Industry Primer 2020

HFS Insurance Industry Primer 2020

Join thousands of other users already using HFS Research

Join thousands of other users
already using HFS Research