The global pandemic ripped its way through traditional business operations, where nearly a million Global 2000 employees in the US, India, and the UK had been happily executing work from...
Go piecemeal at your peril. COVID-19 has re-contextualized and accelerated digital transformation initiatives for the majority of enterprises. The pandemic has also redefined priorities, barriers, and mindsets within whatever that...
Finance is no longer a back-office function. More than 80% of the 30 senior finance executives that participated in the recent Capgemini-supported HFS digital roundtable ranked “enabling enterprise top-line growth”...
COVID-19 changed life for all of us, and it changed technology adoption in a major way. The seismic disruptions meant organizations had to find out the hard way if they...
This document provides HfS Research’s market sizing and forecast for North American IT and BPO services market from 2012 to 2017.Published: June 10, 2013
This document sets out HfS Research’s market sizing and forecasting methodology for global IT services market data and includes the first update to HfS of global forecast data for 2013.Published: May 20, 2013
HfS’ State of Outsourcing 2013 Study, conducted with the support of KPMG covers 1355 major enterprise and supplier industry stakeholders.Published: March 29, 2013
IT Services to growth 5.3% in 2013, 4.8% CAGR to 2017.Published: March 10, 2013
The HfS Research Global IT Trends Survey concludes that in the area of IT infrastructure outsourcing, cloud computing is the hottest spending trend for 2013, followed by a desire for more flexible contract terms.Published: March 1, 2013
This document sets out HfS Research’s market size and forecasting methodology for global IT and business services market data and provides the first set of global forecast data.Published: February 20, 2013
We examine the IT Services and BPO Market from 2013 to 2017. Our primary method is a supply side model that builds market dimensions by estimating revenues from the most significant service providers in each category.Published: February 15, 2013