HFS Core Team
Client Services Director
Lucy is the Client Services Director at HFS Research. Lucy has over thirty years’ experience working in both business and academia and has built up a large suite of skills.
She started her working life as an Economist working for H.M Treasury and UBS Phillips & Drew, advising on national debt, debt interest payments, and the European economic outlook. She then spent time working in economic development consultancy undertaking many projects for the Department of Employment, the EU, and various businesses.
She then spent over ten years working for both Gartner Group and IDC, linking city clients with new knowledge about the latest trends in technology as the internet developed and smart mobile devices came into widespread use.
Lucy decided to change career path and taught in schools and colleges before moving into the HE sector with spells at London Metropolitan University and St Mary’s University. Here she taught Economics, Leadership, and Entrepreneurship. She conducted research into business models and also worked in the area of aging, particularly in relation to marketing to older people.
She also holds a BA (Hons) degree in Economics, a PGCE in Secondary & FE teaching in Economics and Business, and an MSc in Sociology from Salford University. Lucy is also an CMI qualified Coach and Mentor. In her spare time Lucy likes to walk with her spaniel Tommy, travel when possible and bake cakes for friends and family.