Analytics, Big Data and BI

How to Avoid Your Looming Machine Learning Crisis

Jul 30, 2018

Our new research study, covering 153 data science decision makers across the Global 2000, finds enterprises gearing up for ML.

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How are companies consuming analytics services? Analytics Contracts Deep Dive Analysis

Jul 11, 2018

This report provides a detailed analysis of analytics contracts worldwide by industries, geographies, tenure, and provider shares.

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HfS Blueprint Report: Smart Analytics

May 04, 2018

Analysis of analytics services, with an emphasis on the smart analytics sub-set of the HfS Triple-A Trifecta of intelligent automation technologies.

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Why are enterprises still clueless about unstructured data?

Sep 29, 2017

Companies need to be conscious of looking for unstructured data as they design their integrated OneOffice operations for the future.

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Accelerating Time-To-Value In Your Big Data Mosaic

Mar 20, 2017

ROI on big data projects is rarely immediate, with the level of effort typically taken in initially developing data infrastructures, talent, and analytical tools and capabilities.

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The HfS Blueprint Guide to Talent Acquisition Services

Oct 17, 2016

This Blueprint Guide provides a fresh take on the emerging Talent Acquisition Services in the As-a-Service Economy.

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HfS Blueprint: Digitally Enabled Contact Center 2016

Sep 29, 2016

This Blueprint is a spinoff of the previously published Contact Center Operations Blueprint, focusing on the digital elements of contact center BPO.

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Making the Leap from Effective to Strategic BPM

Sep 19, 2016

​This report looks at the evolution of sourcing and enterprise operations, from effective to strategic BPM.

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Can HR be an Innovation Incubator?

Aug 25, 2016

Can the HR function act a catalyst to drive innovation from digital services in organizations?

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