Business Process Outsourcing (BPO)

Providers must shore up cloud talent in a $305+ billion market opportunity

Jul 20, 2020

While the pandemic pushed providers to lose alpha, cloud computing could step in to support the imbalance with the right talent pool.

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Leap on new F&A priorities and expectations

Jul 09, 2020

Cardinal Health shows how finance is becoming more customer-focused, predictive, and strategic

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HFS Highlight: Capgemini leverages emerging technologies and ecosystem to enable “Open and Portable“ Enterprise

Jul 02, 2020

This report explores how Capgemini is leveraging emerging technologies for client business transformation

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HFS Highlight: Newly launched Insurance Primer report points to the industry’s precarious balancing act ahead

Jun 19, 2020

HFS recently launched our inaugural Industry Primer, focused on the insurance vertical.

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HFS Highlight: Atos expands strategic partnership with Groupe PSA to build new integrated SAP S/4HANA platform

Jun 18, 2020

This highlight tells about the strategic partnership of Atos with Groupe PSA to build its new integrated SAP S/4 HANA Platform

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HFS Highlight: Infosys BPM joins the three-comma club, crossing $1B in revenues

Jun 17, 2020

The business process services line at Infosys has officially crossed over a billion dollars in revenue, an important milestone with implications on the future of the company as a whole.

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HFS Highlight: DXC and Tradeshift collaborate to transform procure-to-pay

Jun 15, 2020

In this report we cover procure-to-pay process collaboration between DXC and Tradeshift

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HFS Insurance Industry Primer 2020

Jun 12, 2020

A comprehensive view of global insurance trends and their impact on IT and business process services and technology change agents

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ITMS and BPO Contract Analysis—Q1 2020

Jun 11, 2020

This report analyses publicly announced ITMS and BPO contracts in Q1 2020 by region, service types, key verticals, main vendors and digital services.

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