HFS resuscitates the analyst industry by bringing unique, fresher and more impactful insights into the major innovations impacting business and IT operations today and tomorrow.
Cloud Computing
Telcos must be aware of the existential threat that tech giants present—this goes way beyond over-the-top revenues; this is about connectivity
Feb 24, 2020
The potential for disruption and disintermediation is high and telcos need to look beyond cost cutting and innovate their offerings and operations.
IT and BPO outsourcing contract renewal analysis—2020
Jan 17, 2020
HFS Research’s first-ever IT/BPO outsourcing contract renewal report. In this report, we analyze outsourcing contracts that are up for renewal in 2020.
IT needs to invest more in cloud 2.0 – with service partners playing a vital role
Jan 16, 2020
HFS looks at maturity in cloud computing. Which industries are betting big, the choice between containers and serverless, and where multi-cloud fits in.
Calling SIs, MSPs, and IT consultants: Google needs your domain expertise. Ramp up, engage, and build industrialized solutions
Jan 10, 2020
HFS examines what Google is doing to increase its chances of success with Google Cloud platform and some recent developments in its services partner ecosystem.
Unisys’ investment in security, automation and cloud capabilities moves the firm to stable growth, and should add them to your selection process
Jan 08, 2020
At a recent analyst event, we discovered how Unisys' strategy is paying off and helping the firm move back to stable growth.
ITMS and BPO Contract Analysis—Q3 2019
Jan 06, 2020
This report analyses publicly announced ITMS and BPO contracts in Q3 2019 by region, service types, key verticals, main vendors and digital services.
HFS Top 10 Retail and CPG Services 2019
Dec 20, 2019
This report analyzes and rates 17 service providers serving the Retail and CPG industries across innovation, execution, and voice of the customer criteria.
State of Operations and Outsourcing 2019
Dec 18, 2019
The latest state of the operations and outsourcing survey results for 2019
