Design Thinking

Enterprise AI leaders must consider the “AI HI Five” - five critical evaluation criteria for AI service partners

Mar 25, 2020

This POV lays out the HFS perspective on the five critical capabilities that will help your enterprise pick the right AI implementation partner to drive success and scale – initially and on an ongoing basis.

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Automotive firms must look toward partnerships that meld startup mentality with global scalability—as Accenture makes another big acquisition

Mar 23, 2020

Accenture is acquiring loads of design & Agile skill into its Industry X.0 practice—competitors watch out, as automotives, especially, will take note

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Find the right partners to help you break down internal silos and reach your full potential

Feb 17, 2020

How to select experience agency partners that will help break down your front office silos.

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Don’t let a few cool 3D printing use cases make it Industry 4.0’s poison chalice

Dec 31, 2019

3D printing, for now, remains small scale and complex—but manufacturers can’t be complacent: find the right providers and partners for your firm.

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HFS Top 10 ServiceNow Services 2019

Nov 06, 2019

The 2019 HFS Top 10 ServiceNow Services report examines the role service providers play in the highly competitive ServiceNow Services market.

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Wipro is redefining how clients navigate digital services: Enterprise leaders must shift mindsets to leverage the firm’s growing capabilities

Nov 04, 2019

Wipro has developed a unique approach to bringing digital services to clients, but enterprise leaders must shift mindsets to make the most of them.

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HCL is going toe-to-toe with major IT services firms and winning: Enterprises must consider their capability to bring scale to digital engagements

Nov 03, 2019

At a recent event, HCL brought two major clients in to talk us through their digital journey.

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Hexaware’s Mobiquity acquisition should change your digital design partner shortlist—here’s why.

Nov 01, 2019

This report examines the new capabilities and potential Hexaware's acquisition of Mobiquity and what this means for current and future clients.

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“Straight to digital” is not doomsday for smart service providers. Genpact just had its best quarter in six years! (Part Two)

Sep 25, 2019

Part two of two: HFS CEO Phil Fersht talks with Genpact's CEO and Chief Strategy Officer about their data, mindsets, reskilling, and future.

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